Haryana Footwear — Privacy Policy
Shop: Haryana Footwear (हरियाणा फुटवियर) · selling shoes since 2002
App name on Google Play: Haryana Footwear
Web address of this policy: https://haryanafootwear.in/privacy
Last updated: 1 November 2026
Contact: haryanafootwear@gmail.com · [SHOP PHONE NUMBER — owner to fill in] · [SHOP ADDRESS — owner to fill in]
This policy explains, in simple words, what personal details the Haryana Footwear app collects, why, where they are kept, and what you can do about them. It covers the Haryana Footwear shopping app for customers and the Haryana Footwear shop-staff sign-in inside the same app, and our website https://haryanafootwear.in.
1. The short version
- We collect only what we need to take your order and deliver it.
- We keep your details on our own shop server, not with advertisers.
- We do not sell your details. We show no ads. We use no tracking or ad-analytics tools.
- Your phone location is asked for only when you place an order, and only while the app is open. You can type your address instead.
- You can ask us to see, correct or delete your details at any time (see section 8).
2. What we collect (customers)
| What | When | Why we need it |
|---|---|---|
| Your name | You create an account | To know who the order is for |
| Mobile number | You create an account | To sign you in, call you about delivery, and send order updates |
| Email address | You create an account, or sign in with Google | To identify your account and send order updates |
| Home / delivery address and landmark | You place an order | To deliver your shoes to you |
| Delivery location (GPS point on the map) | You place an order and allow location, or pick a spot on the map | To help our delivery person find you |
| Password | You create an account | To keep your account safe. We keep it in scrambled form; nobody can read it. |
| Your orders (items, sizes, colours, amounts, order status) | You place an order | To prepare, deliver and show your order history, and to keep our shop records |
| Loyalty points | You buy from us | To show your points |
If you choose Continue with Google, Google tells us your name and email address. We never see your Google password.
We do not collect your contacts, photos, files, messages, or your location in the background. We do not collect card, bank or UPI details inside the app. If you pay online, the payment happens on the secure page of our payment provider and they, not we, handle your payment details.
3. What we collect (shop staff)
Shop staff who sign in to the app are known to the shop. For them we keep: username, name and role, the phone's name and a device code (so the owner can see which phone signed in), and the bills and stock entries they make. When staff make a bill, they may type the customer's name and mobile number. The staff member's camera is used only to read barcodes on shoe boxes. No picture is saved or sent.
4. How we use your details
Only for these purposes:
- To take, prepare and deliver your order.
- To sign you in and keep your account safe.
- To tell you about your order (for example "out for delivery").
- To give you loyalty points.
- To keep bills and records the law requires a shop to keep.
- To protect the shop and customers from misuse (for example, the shop owner is told when someone signs in to the system).
We do not use your details for advertising and we do not make decisions about you by computer profiling.
5. Where your details are kept and who can see them
- Your details are kept on the shop's own server, reached through https://haryanafootwear.in. All data travels over secure HTTPS connections.
- Private backup copies are kept by the shop in its own secure online storage.
- Only the shop owner and the shop staff who need it to prepare or deliver your order can see your details. The owner decides what each staff role may see.
6. Who we share your details with
We do not sell or rent your details. We share them only when needed:
- Our delivery person: your name, mobile number and delivery address, so your order reaches you.
- Our payment provider: when you pay online, so the payment can be taken. They receive the order amount and order number and what they need to complete the payment. They handle your card, bank or UPI details on their own secure page.
- Google: only if you choose Google sign-in or the Google map to pick your delivery spot. Google's own privacy policy applies to what you do on their screens.
- Government or courts: only if the law says we must.
7. How long we keep your details
- Your account details are kept while your account is open.
- Bills and tax records are kept for as long as Indian law requires a shop to keep them, even after an account is deleted. Where possible we remove your name, mobile, email and address from them.
8. Your choices and rights — including deleting your account
You can:
- See the details we hold about you.
- Correct a wrong detail.
- Delete your account and details. In the app, open Orders and tap Delete my account, which opens our deletion page. Or send a request from the mobile number or email on your account to haryanafootwear@gmail.com with the subject "Delete my account", or tell us at the shop. We will confirm and delete your account and personal details within 30 days, except bills and tax records the law makes us keep (see section 7).
- Say no to location. The app works without it: you can type your address.
- Turn off location at any time in your phone's Settings → Apps → Haryana Footwear → Permissions.
Our account-deletion page: https://haryanafootwear.in/delete-account
9. Children
The app is meant for adults. It is not meant for children under 13, and we do not knowingly collect their details. If you think a child gave us details, write to us and we will delete them.
10. Safety
We use secure HTTPS connections, keep passwords in scrambled form, and limit who can see your details. No system is 100% safe, but we take care. If something goes wrong with your details, we will tell you and the authorities as the law requires.
11. Changes to this policy
If we change this policy we will put the new version on this page and change the "Last updated" date. If a change is big, we will also tell you in the app.
12. Contact us / complaints
Haryana Footwear — Shop owner (grievance contact)
Email: haryanafootwear@gmail.com
Phone: [SHOP PHONE NUMBER — owner to fill in]
Address: [SHOP ADDRESS — owner to fill in]
We will reply to privacy questions and complaints within 15 days.
Consent line shown at sign-up in the app: "By creating an account you agree that Haryana Footwear may use your name, mobile, email, address and delivery location only to deliver your orders, as explained in our Privacy Policy (https://haryanafootwear.in/privacy)."